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Dear X
My time at your hotel was a complete catastrophe!
In the first place, the food was terrible, barely comestible. The room service was incredibly slow, and the TV didn't work normally either . Our room wasn't too clean either, it was a mess. The shower cabin was so small I could barely fit in it and the water was pretty cold too, it was terrible . If I knew your hotel would be so terrible, I would have never stayed at it! I hope you will fix these problems so other people won't have to experience them too!
This was the first and last time I stayed at your hotel!
From Y
Sper ca te-am ajutat :)
