[Numele hotelului]
[Adresa ta]
Dear Sir / Madam,
On [data in care ai stat] I stayed at your hotel for [numarul de zile] in room [numarul camerei]. As I mentioned,
to your receptionist at the time, the accommodation was unsatisfactory in the following ways:
- The room wasn't tidy
- The hotel's staff was ...
When I asked to be moved to another room, I was told that this was not possible; nor were the problems rectified.
I have contracted with you to provide me with [detalii]
It was an implied term of our contract that the accommodation provided would be of a standard of cleanliness and quality reasonably to be expected from this type and price of hotel.
I require your response to this letter within 14 days
Yours sincerely, [numele tau]
